Case Study — Nightlife
05 / 05
e11even
Eleven Sofia — nightlife momentum
Overview
Banned overnight. Back before the weekend.
Their Instagram was banned and every appeal denied. We mapped the exact recovery path, executed it, and had the account restored within hours — then kept the momentum going with content and branding.
The numbers
Recovery
24h
Instagram account restored.
Identity
XI
A nightlife brand system as loud as the room.
Speed
1d
Results the owners could see.
01 — The Challenge
The club's Instagram — its main promotion channel — was banned overnight. Every appeal was denied, and every dark weekend cost real revenue.
02 — The Approach
We mapped the exact recovery path, executed it, and had the account restored within hours. Then we kept the momentum going: event content built for reach and a brand system as loud as the room.
03 — The Outcome
Back online before the weekend, with social momentum and branding that keep tables filled — results the owners could see the same day.
What we did
Speed was the strategy.
01
Account Recovery
Their Instagram was banned and every appeal denied. We mapped the exact recovery path, executed it, and had the account restored within hours.
02
Social Momentum
Consistent event content built for reach — reels, recaps, and promos that fill tables before the weekend starts.
03
Nightlife Branding
A visual identity as loud as the room: event branding, promo templates, and content direction that keeps every drop on-brand.
04
Fast, Real Outcomes
Clear communication, fast action, and results the owners could see the same day. That's how we work with every venue.
“Our Instagram account was banned. We appealed several times and got denied, then heard nothing. Galactical Media stepped in, told us exactly what they'd do, and a few hours after payment our account was restored.”

Ivaylo Tsanev
Managing Partner, e11even