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Case Study — Nightlife

05 / 05

e11even

Client

e11even

Industry

Nightlife

Turnaround

Hours, not weeks

Scope

Recovery · SMM · Branding

Eleven Sofia — the club

Eleven Sofia — nightlife momentum

Overview

Recovery

Social

Branding

Nightlife

Banned overnight. Back before the weekend.

Their Instagram was banned and every appeal denied. We mapped the exact recovery path, executed it, and had the account restored within hours — then kept the momentum going with content and branding.

The numbers

Recovery

24h

Instagram account restored.

Identity

XI

A nightlife brand system as loud as the room.

Speed

1d

Results the owners could see.

01 — The Challenge

The club's Instagram — its main promotion channel — was banned overnight. Every appeal was denied, and every dark weekend cost real revenue.

02 — The Approach

We mapped the exact recovery path, executed it, and had the account restored within hours. Then we kept the momentum going: event content built for reach and a brand system as loud as the room.

03 — The Outcome

Back online before the weekend, with social momentum and branding that keep tables filled — results the owners could see the same day.

What we did

Speed was the strategy.

01

Account Recovery

Their Instagram was banned and every appeal denied. We mapped the exact recovery path, executed it, and had the account restored within hours.

02

Social Momentum

Consistent event content built for reach — reels, recaps, and promos that fill tables before the weekend starts.

03

Nightlife Branding

A visual identity as loud as the room: event branding, promo templates, and content direction that keeps every drop on-brand.

04

Fast, Real Outcomes

Clear communication, fast action, and results the owners could see the same day. That's how we work with every venue.

“Our Instagram account was banned. We appealed several times and got denied, then heard nothing. Galactical Media stepped in, told us exactly what they'd do, and a few hours after payment our account was restored.”

Ivaylo Tsanev

Ivaylo Tsanev

Managing Partner, e11even

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